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FAQ


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General Questions About Vamousse
Questions About Lice Treatment
Questions About Lice Defense Daily Shampoo
Questions About Lice Repellent Leave-In Spray
  • Where can I purchase Vamousse?
    See the list of current retailers here.
  • Are coupons available for Vamousse?
    Please check the home page for any current offers. Join us on Facebook or Twitter for timely news about current offers.
  • Where is Vamousse manufactured?
    Vamousse is proudly made in the U.S.A.
  • I used the Vamousse Lice Treatment Mousse, does the mousse kill eggs in addition to lice?
    Vamousse Lice Treatment Mousse has been clinically proven to kill BOTH lice and their eggs (read more about how it works here). For best results, shake the Treatment can well prior to use and fully saturate the hair and scalp to ensure ALL lice and eggs come into contact with the product and remain in contact for 15 minutes.
  • How does Vamousse Lice Treatment Mousse work?
    Vamousse Lice Treatment Mousse uses the active ingredient Natrum Muriaticum to kill lice and eggs by dehydration. The unique formula uses an innovative technology to remove the outer protective layer of lice and their eggs, optimizing the activity of the active ingredient to dehydrate lice, ultimately resulting in death.
  • Can Vamousse Lice Treatment Mousse be used on "super lice"?
    “Super lice” is a term being used to describe strains of head lice identified in many states in the U.S. that have become genetically resistant to the pesticide-based active ingredients (permethrin and pyrethroids) used in many over-the-counter head lice products. Vamousse Lice Treatment Mousse is pesticide-free and therefore has no pesticide resistance. Regardless of where you live, an effective, pesticide-free treatment is a very practical option and available over-the-counter without a prescription.
  • I recently used another type of lice product and it did not work. Can I use Vamousse immediately following the other product or is there a waiting period?
    Vamousse contains ingredients which do not require a waiting period before use.
  • No comb was included in the Vamousse Lice Treatment Complete Kit I purchased. What can I do?
    Your quickest option will be to return the product to the store for a refund or exchange, if another box with a comb is available on the shelf. Alternately, we will be happy to mail you a comb. Please note that this may take up to 2 days to arrive, however. Please contact us at 1-855-373-7210 if you want to report the missing comb and request a replacement.
  • How long can I leave Vamousse Lice Treatment Mousse on?
    Vamousse needs to be in contact with all lice and eggs for 15 minutes, however, if you need to leave it on longer for any reason you may.
  • How often can I use Vamousse Lice Treatment Mousse?
    Vamousse contains no pesticides, so it can be applied as often as needed without a waiting period to treat a reinfestation or any lice or eggs missed during a prior treatment.
  • When does Vamousse Lice Treatment Mousse expire? The date on the bottom of the can looks like it is past its expiration date?
    Vamousse Lice Treatment Mousse has no expiration date. You will see a sequence of letters and numbers printed on the bottom of the mousse can that sometimes is mistaken for an expiration date. This code is a manufacturing lot/batch code, not an expiration date.
  • Since Vamousse Lice Treatment Mousse kills the eggs, do I need to remove the eggs that are still attached to the hair shaft or will they eventually fall out on their own?
    Vamousse does not remove the nits. Due to the strength of the “glue” that lice use to attach their eggs to the hair shaft, even dead eggs/nits will remain attached after treatment. Following the instructions, use the Vamousse lice comb, included in the package, to remove dead lice and nits.
  • I used the Vamousse Lice Treatment Mousse exactly as directed and still see live lice or nits in the hair. What happened?
    It is possible that the product did not contact with ALL of the lice and eggs. For best results, the treatment canister must be shaken well prior to use and ALL lice and eggs must come into contact with the treatment by fully saturating the hair and scalp for 15 minutes. Ensure that areas behind the ears, at the nape of the neck, and down to the roots remain wet throughout the treatment. And keep in mind that even dead nits/eggs can remain attached after treatment.
  • I used Vamousse Lice Treatment Mousse, but it didn’t work.
    As a reminder, use one whole can of treatment per person and make sure the hair and scalp are completely saturated throughout the 15-minute treatment period. Vamousse must come in contact with all lice and eggs to be effective. Be sure that you shake the mousse can well before application. If hair is becoming dry before you complete the application and begin to comb, apply more product to the hair and scalp. Follow the instructions on the pamphlet included in the box to ensure you haven’t missed any steps. Use the included Vamousse lice comb to thoroughly eliminate dead lice and nits following treatment to ensure maximum efficacy. And keep in mind that even dead nits/eggs can remain attached after treatment.
  • Are Vamousse products safe to use during pregnancy or while breast-feeding?
    Vamousse products are pesticide-free; however, if you are pregnant or breast-feeding, we recommend seeking advice for your particular situation from your health care professional before use.
  • Is Vamousse Lice Treatment Mousse safe to use on children younger than 2 years of age?
    Vamousse products are pesticide-free; however, we recommend seeking advice from your healthcare professional before use on a child under 2 years of age.
  • I used the Vamousse Lice Treatment Mousse, can I follow with my regular shampoo and conditioner?
    Yes, after using Vamousse Lice Treatment Mousse you can resume using your normal daily shampoo, conditioner, styling product, etc. as desired.
  • Can I use Vamousse products if I have asthma?
    Vamousse’s formulations are water-based, rather than alcohol-based; however, we recommend seeking advice from your healthcare professional before use if you or your child has asthma or COPD.
  • Can I use Vamousse products if I have eczema?
    We recommend seeking advice from your healthcare professional before use if you or your child has eczema.
  • Is Vamousse Lice Treatment Mousse safe to use on color treated hair?
    We recommend testing a small, inconspicuous section of your hair before using Vamousse if you have color-treated hair. The active ingredient is a sodium chloride solution that may decrease the vibrancy of some hair colors.
  • Can I use Vamousse on my pet?
    Vamousse is only intended for use on humans to treat head lice. It is not intended to use on pets.
  • How long after using Vamousse Lice Treatment Mousse do I have to wait to go swimming?
    You can go swimming any time after washing the Vamousse Lice Treatment Mousse mousse out of the hair following the treatment instructions.
  • Does Vamousse Lice Treatment Mousse work on fleas, scabies, or pubic lice?
    Vamousse Lice Treatment Mousse has only been tested and proven effective against head lice. It is a topical solution intended for use on human heads.
  • I used Vamousse Lice Treatment Mousse and am having a skin reaction (dry skin, peeling, itching, redness, rash, etc.). Is this normal?
    If you are having any suspected reaction to the use of Vamousse, contact a healthcare professional and provide the ingredient list from the package for their evaluation in your situation. In some cases, where the scalp may be sensitive from the lice infestation already, Vamousse can have a drying effect, causing some itching or redness of the skin. Using a deep conditioner after treatment can help to moisturize the hair and scalp. Please contact the Vamousse Customer Support Team at 1-855-373-7210 to report any adverse reactions.
  • Can I apply Vamousse Lice Treatment Mousse to areas of the body other than the head?
    Vamousse Lice Treatment Mousse is intended for use only on the head, including the scalp and hair. Do not use the product on eyebrows, eyelashes or in the pubic area. See a doctor if lice are present in these areas.
  • How much shampoo do I need to use? The instructions say a ‘generous amount’. Should this be more shampoo than I would typically use?
    The amount of shampoo you should use will vary depending on the length, texture and thickness of your hair. Use enough shampoo to allow you to completely lather your scalp and hair, working the shampoo thoroughly throughout the hair with attention to the areas behind the ears, at the nape of the neck, and completely from the root to the tip of the hair.
  • How long should I leave the shampoo in my hair?
    Follow the instructions on the package for best results. Work the shampoo into a lather in wet hair and massage it into the scalp. Leave the shampoo in your hair for at least 3 minutes. Leaving it in longer is not a problem.
  • Can I use my normal daily shampoo and/or conditioner after shampooing with Vamousse Lice Defense Daily Shampoo?
    Yes, you can use your normal daily shampoo or conditioner after you have applied, lathered, waited for at least 3 minutes and then rinsed the Vamousse Lice Defense Daily Shampoo out of your hair. Vamousse does contain a traditional shampoo to clean hair also, so an additional shampoo is not necessary.
  • Can I continue use my normal hair styling products (sprays, gels, mousse, etc.) during the 10-14 day period of using Vamousse Lice Protection Shampoo?
    Yes, you can continue to use your normal hair styling products as desired after shampooing with Vamousse Lice Defense Daily Shampoo.
  • How long after using Vamousse Lice Defense Daily Shampoo do I have to wait to go swimming?
    You can go swimming any time after washing the Vamousse Lice Defense Daily Shampoo out of the hair following the instructions.
  • Is Vamousse Lice Defense Daily Shampoo safe to use on color treated hair?
    Vamousse Lice Defense Daily Shampoo was not designed specifically for color-treated hair. We recommend testing a small, inconspicuous section of your hair before using Vamousse Lice Defense Daily Shampoo if you have color-treated hair. One of the active ingredients is a sodium chloride solution that may decrease the vibrancy of some hair colors.
  • Can I use this shampoo as my new daily shampoo for longer than 10-14 days?
    Yes! The ingredients in Vamousse Lice Defense Daily Shampoo are pesticide-free. It is gentle for ongoing daily use. You may also use your favorite conditioner after shampooing.
  • Does Vamousse Lice Defense Daily Shampoo eliminate eggs like Vamousse Lice Treatment Mousse does?
    Vamousse Lice Defense Daily Shampoo is proven in laboratory studies to kill lice. Following the instructions, continued use for 10-14 days is required to kill any new lice that may have hatched from eggs that existed before you began the Shampoo regimen.
  • How does Vamousse Lice Defense Daily Shampoo work?
    Vamousse Lice Defense Daily Shampoo uses the active ingredient Natrum Muriaticum to kill lice by dehydration. The unique formula uses an innovative technology to remove the outer protective layer of lice and their eggs, optimizing the activity of the active ingredient to dehydrate lice, ultimately resulting in death.
  • Can I use Vamousse Lice Defense Daily Shampoo on other parts of the body?
    Vamousse Lice Defense Daily Shampoo is intended for use only on the head, including the scalp and hair. Do not use the product on eyebrows, eyelashes or in the pubic area. See a doctor if lice are present in these areas.
  • Does Vamousse Lice Repellent Leave-In Spray kill lice?
    Vamousse Lice Repellent Leave-In Spray does not kill lice or eggs. It was designed to repel lice from attaching to hair and deter lice from laying eggs. If live lice are present, use Vamousse Lice Treatment Mousse to kill lice and eggs.
  • Can I use Vamousse Lice Repellent Leave-In Spray on other parts of the body?
    Vamousse Lice Repellent Leave-In Spray is intended for use only on the head, including the scalp and hair. Do not use the product on eyebrows, eyelashes or in the pubic area. See a doctor if lice are present in these areas.