FAQ

Vamousse Lice Treatment Mousse has been clinically proven to kill BOTH lice and their eggs (read more about how it works here). For best results, shake the Treatment can well prior to use and fully saturate the hair and scalp to ensure ALL lice and eggs come into contact with the product and remain in contact for 15 minutes.

Vamousse Lice Treatment Mousse uses the active ingredient Natrum Muriaticum to kill lice and eggs by dehydration. The unique formula uses an innovative technology to remove the outer protective layer of lice and their eggs, optimizing the activity of the active ingredient to dehydrate lice, ultimately resulting in death.

“Super lice” is a term being used to describe strains of head lice identified in many states in the U.S. that have become genetically resistant to the pesticide-based active ingredients (permethrin and pyrethroids) used in many over-the-counter head lice products. Vamousse Lice Treatment Mousse is pesticide-free and therefore has no pesticide resistance. Regardless of where you live, an effective, pesticide-free treatment is a very practical option and available over-the-counter without a prescription.

Vamousse contains ingredients which do not require a waiting period before use.

Your quickest option will be to return the product to the store for a refund or exchange, if another box with a comb is available on the shelf. Alternately, we will be happy to mail you a comb. Please note that this may take up to 2 days to arrive, however. Please contact us at 1-855-373-7210 if you want to report the missing comb and request a replacement.

Vamousse needs to be in contact with all lice and eggs for 15 minutes, however, if you need to leave it on longer for any reason you may.

Vamousse contains no pesticides, so it can be applied as often as needed without a waiting period to treat a reinfestation or any lice or eggs missed during a prior treatment.

Vamousse Lice Treatment Mousse has no expiration date. You will see a sequence of letters and numbers printed on the bottom of the mousse can that sometimes is mistaken for an expiration date. This code is a manufacturing lot/batch code, not an expiration date.

Vamousse does not remove the nits. Due to the strength of the “glue” that lice use to attach their eggs to the hair shaft, even dead eggs/nits will remain attached after treatment. Following the instructions, use the Vamousse lice comb, included in the package, to remove dead lice and nits.

It is possible that the product did not contact with ALL of the lice and eggs. For best results, the treatment canister must be shaken well prior to use and ALL lice and eggs must come into contact with the treatment by fully saturating the hair and scalp for 15 minutes. Ensure that areas behind the ears, at the nape of the neck, and down to the roots remain wet throughout the treatment. And keep in mind that even dead nits/eggs can remain attached after treatment.

As a reminder, use one whole can of treatment per person and make sure the hair and scalp are completely saturated throughout the 15-minute treatment period. Vamousse must come in contact with all lice and eggs to be effective. Be sure that you shake the mousse can well before application. If hair is becoming dry before you complete the application and begin to comb, apply more product to the hair and scalp. Follow the instructions on the pamphlet included in the box to ensure you haven’t missed any steps. Use the included Vamousse lice comb to thoroughly eliminate dead lice and nits following treatment to ensure maximum efficacy. And keep in mind that even dead nits/eggs can remain attached after treatment.

Vamousse products are pesticide-free; however, if you are pregnant or breast-feeding, we recommend seeking advice for your particular situation from your health care professional before use.

Vamousse products are pesticide-free; however, we recommend seeking advice from your healthcare professional before use on a child under 2 years of age.

Yes, after using Vamousse Lice Treatment Mousse you can resume using your normal daily shampoo, conditioner, styling product, etc. as desired.

Vamousse’s formulations are water-based, rather than alcohol-based; however, we recommend seeking advice from your healthcare professional before use if you or your child has asthma or COPD.

We recommend seeking advice from your healthcare professional before use if you or your child has eczema.

We recommend testing a small, inconspicuous section of your hair before using Vamousse if you have color-treated hair. The active ingredient is a sodium chloride solution that may decrease the vibrancy of some hair colors.

Vamousse is only intended for use on humans to treat head lice. It is not intended to use on pets.

You can go swimming any time after washing the Vamousse Lice Treatment Mousse mousse out of the hair following the treatment instructions.

Vamousse Lice Treatment Mousse has only been tested and proven effective against head lice. It is a topical solution intended for use on human heads.

If you are having any suspected reaction to the use of Vamousse, contact a healthcare professional and provide the ingredient list from the package for their evaluation in your situation. In some cases, where the scalp may be sensitive from the lice infestation already, Vamousse can have a drying effect, causing some itching or redness of the skin. Using a deep conditioner after treatment can help to moisturize the hair and scalp. Please contact the Vamousse Customer Support Team at 1-855-373-7210 to report any adverse reactions.

Vamousse Lice Treatment Mousse is intended for use only on the head, including the scalp and hair. Do not use the product on eyebrows, eyelashes or in the pubic area. See a doctor if lice are present in these areas.