FAQs - Vamousse
FAQs

FAQs

GENERAL QUESTIONS ABOUT VAMOUSSE

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Vamousse is proudly made in the U.S.A.

We are sorry to hear that our product did not work for you. We stand behind our products and offer you options to make it right.

QUESTIONS ABOUT VAMOUSSE LICE TREATMENT

Vamousse Treatment has been clinically proven to kill BOTH lice and their eggs (read more about how it works here). For best results, the shake the Treatment can well prior to use and fully saturate the hair and scalp to ensure ALL lice and eggs come into contact with the product and remain in contact for 15 minutes.

Vamousse Treatment uses the active ingredient Natrum Muriaticum to kill lice and eggs by dehydration. The unique formula uses an innovative technology to remove the outer protective layer of lice and their eggs, optimizing the activity of the active ingredient to dehydrate lice, ultimately resulting in death.

“Super lice” is a term being used to describe strains of head lice identified in many states in the U.S. that have become genetically resistant to the pesticide-based active ingredients (permethrin and pyrethroids) used in many over-the-counter head lice products. Vamousse Treatment is pesticide-free, and therefore has no pesticide resistance. Regardless of where you live, an effective, safe, pesticide-free treatment is a very practical option and available over-the-counter without a prescription.

Your quickest option will be to return the product to the store for a refund or exchange, if another box with a comb is available on the shelf. Alternately, we will be happy to mail you a comb. Please note that this may take up to 2 days to arrive, however. Please contact us at 1-855-373-7210 if you want to report the missing comb and request a replacement.

Vamousse needs to be in contact with all lice and eggs for15 minutes, however, if you need to leave it on longer for any reason you may.

Vamousse contains safe, non-toxic ingredients and no pesticides, so it can be applied as often as needed without a waiting period to treat a reinfestation or any lice or eggs missed during a prior treatment.

Vamousse Treatment has no expiration date. You will see a sequence of letters and numbers printed on the bottom of the mousse can that sometimes is mistaken for an expiration date. This code is a manufacturing lot/batch code, not an expiration date.

Vamousse does not remove the nits. Due to the strength of the “glue” that lice use to attach their eggs to the hair shaft, even dead eggs will remain attached after treatment. Following the instructions, use the Vamousse lice comb, included in the package, to remove dead lice and nits.

It is possible that the product did not contact with ALL of the lice and eggs. For best results, the treatment canister must be shaken well prior to use and ALL lice and eggs must come into contact with the treatment by fully saturating the hair and scalp for 15 minutes. Ensure that areas behind the ears, at the nape of the neck, and down to the roots remain wet throughout the treatment.

As a reminder, use one whole can of treatment per person and make sure the hair and scalp are completely saturated throughout the 15-minute treatment period. Vamousse must come in contact with all lice and eggs to be effective. Be sure that you shake the mousse can well before application. If hair is becoming dry before you complete application and begin to comb, apply more product to the hair and scalp. Follow the instructions on the pamphlet included in the box to ensure you haven’t missed any steps. Use the included Vamousse lice comb to thoroughly eliminate dead lice and nits following treatment to ensure maximum efficacy. Read about our Satisfaction Guarantee here.

Vamousse products are made with safe, non-toxic ingredients and pesticide-free; however, if you are pregnant or breast-feeding, we recommend seeking advice for your particular situation from your health care professional before use.

Vamousse products are made with safe, non-toxic and pesticide-free; however, we recommend seeking advice from your health care professional before use on a child under 2 years of age.

Yes, after using Vamousse Treatment you can resume using your normal daily shampoo, conditioner, styling product, etc. as desired.

Vamousse’s formulations are water-based, rather than alcohol-based; however we recommend seeking advice from your health care professional before use if you or your child has asthma or COPD.

We recommend seeking advice from your health care professional before use if you or your child has eczema.

We recommend testing a small, inconspicuous section of your hair before using Vamousse if you have color-treated hair. The active ingredient is a sodium chloride solution that may decrease the vibrancy of some hair colors.

Vamousse is only intended for use on humans to treat head lice. It is not intended to use on pets.

You can go swimming any time after washing the Vamousse Lice Treatment mousse out of the hair following the treatment instructions.

Vamousse Lice Treatment has only been tested and proven effective against head lice. It is a topical solution intended for use on humans.

If you are having any suspected reaction to the use of Vamousse, contact a health care professional and provide the ingredient list from the package for their evaluation in your situation. In some cases, where the scalp may be sensitive from the lice infestation already, Vamousse can have a drying effect, causing some itching or redness of the skin. Using a deep conditioner after treatment can help to moisturize the hair and scalp. Please contact the Vamousse Customer Support Team at 1-855-373-7210 to report any adverse reactions.

Vamousse Lice Treatment is intended for use only on the head, including the scalp and hair. Do not use the product on eyebrows, eyelashes or in the pubic area. See a doctor if lice are present in these areas.

QUESTIONS ABOUT VAMOUSSE LICE DEFENSE

The amount of shampoo you should use will vary depending on the length, texture and thickness of your hair. Use enough shampoo to allow you to completely lather your scalp and hair, working the shampoo thoroughly throughout the hair with attention to the areas behind the ears, at the nape of the neck, and completely from the root to the tip of the hair.

Follow the instructions on the package for best results. Work the shampoo into a lather in wet hair and massage it into the scalp. Leave the shampoo in your hair for at least 3 minutes. Leaving it in longer is not a problem.

Yes, you can use your normal daily shampoo or conditioner after you have applied, lathered, waited for at least 3 minutes and then rinsed the Vamousse Daily Lice Shampoo out of your hair. Vamousse does contain a traditional shampoo to clean hair also, so an additional shampoo is not necessary.

Yes, you can continue to use your normal hair styling products as desired after shampooing with Vamousse Daily Lice Shampoo.

You can go swimming any time after washing the Vamousse Daily Lice Shampoo out of the hair following the instructions.

Vamousse Daily Lice Shampoo was not designed specifically for color-treated hair. We recommend testing a small, inconspicuous section of your hair before using Vamousse Shampoo if you have color-treated hair. One of the active ingredients is a sodium chloride solution that may decrease the vibrancy of some hair colors.

Yes! The ingredients in Vamousse Shampoo are safe, non-toxic, and pesticide-free. It is gentle for ongoing daily use.

Vamousse Shampoo is proven in laboratory studies to kill lice. Following the instructions, continued use for 10-14 days is required to kill any new lice that may have hatched from eggs that existed before you began the Shampoo regimen.

Vamousse Shampoo uses the active ingredient Natrum Muriaticum to kill lice by dehydration. The unique formula uses an innovative technology to remove the outer protective layer of lice and their eggs, optimizing the activity of the active ingredient to dehydrate lice, ultimately resulting in death.

Vamousse Lice Defense shampoo is intended for use only on the head, including the scalp and hair. Do not use the product on eyebrows, eyelashes or in the pubic area. See a doctor if lice are present in these areas.